Vlocity wins Fierce Innovation Award 2018

Fierce Innovation Awards: Vlocity Announced as Winner for 2018 Telecom Edition

Vlocity was honored to receive this year’s Fierce Innovation Award, Telecom Edition – BSS/OSS during today’s next Gen Wireless Summit in Dallas, Texas… READ MORE

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Telecom Retail Stores

Telecom Retail Stores: Still Important, but Lack Modern Digital & Omnichannel Capabilities

Store associates often lack visibility to customers’ preferences, usage, billing and interaction histories, and struggle to make personalized plan and device recommendations… READ MORE

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Sky Italia Transforms Customer Experience

Sky Italia Transforms the Omnichannel Customer Experience

Sky Italia, Vlocity and Salesforce executives share the results of Sky’s digital transformation journey. Read more…

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VTALK for Vlocity Communications Cloud

The Telco Customer Experience – Reinvention from the Outside In

Communication Service Providers are getting hit hard on all fronts: demanding customers, innovative new competitors, tough regulatory constraints and brutal economic environments across the globe… READ MORE

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Go Digital Video

Vlocity Communications & Go Digital

Vlocity Communications & Go Digital capabilities highlighted in recent video. Learn More…

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Sky Italia Customer Experience

Vlocity to Transform Sky Italia’s Customer Experience

Sky Italia has selected Vlocity Communications and Salesforce to help it modernize its customer service experience. Read more…

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Telecom Retail Stores

Telecom Retail Stores: Still Important, but Lack Modern Digital & Omnichannel Capabilities

Store associates often lack visibility to customers’ preferences, usage, billing and interaction histories, and struggle to make personalized plan and device recommendations… READ MORE

Read More
Sky Italia Transforms Customer Experience

Sky Italia Transforms the Omnichannel Customer Experience

Sky Italia, Vlocity and Salesforce executives share the results of Sky’s digital transformation journey. Read more…

Read More
Sky Italia Customer Experience

Vlocity to Transform Sky Italia’s Customer Experience

Sky Italia has selected Vlocity Communications and Salesforce to help it modernize its customer service experience. Read more…

Read More
VTALK for Vlocity Communications Cloud

The Telco Customer Experience – Reinvention from the Outside In

Communication Service Providers are getting hit hard on all fronts: demanding customers, innovative new competitors, tough regulatory constraints and brutal economic environments across the globe… READ MORE

Read More