Hagerty Selects Vlocity Insurance for Digital Transformation

Hagerty Selects Vlocity Insurance for Digital Transformation

Hagerty has selected Vlocity Digital Insurance to transform its legacy core systems with a modern, cloud-based insurance platform that runs entirely on Salesforce… READ MORE

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Digital Disruption Pathways

Beagle Research's Denis Pombriant and Vlocity's Rip Gerber Discuss the How and Why of Digital Transformation and Disruptive Change

It’s the business case that drives the circumstance which, in turn, drives uniqueness. Despite all this uniqueness, however, at a technology level you can come up with three specific business scenarios in which business cases… READ MORE

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Optus SMB adopts Vlocity's Communications services

Optus SMB Adopts Vlocity's Communications Services

Optus SMB has upgraded its business operations and customer service with the adoption of Vlocity’s Communications services… READ MORE

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Navigating the Trust Crisis

Vlocity CEO & Founder, David Schmaier on Building Trust with Customers

95% of customers say they’re loyal to companies they trust even though 54% don’t believe companies have their best interests in mind… READ MORE

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Trailhead puts Salesforce Admins at the Heart of its Future

Vlocity @ Dreamforce 2018 – How Trailhead Puts Salesforce Admins at the Heart of its Future

As Vlocity’s Gerber points out, the Trailhead branding bypasses the older set and appeals to a new generation that doesn’t share their preconceived notions of how technology should work… READ MORE

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Vlocity Thriving on the Salesforce AppExchange

Vlocity is Thriving on the Salesforce AppExchange by Focusing on Industry Verticals

David Schmaier, CEO and Founder of Vlocity, a Forbes Cloud 100 Company, says that Vlocity is the fastest company ever built on the Salesforce AppExchange and the Salesforce platform… READ MORE

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Salesforce targets Financial Services

Salesforce Highlights Vlocity Partnership in their Next Release of Financial Services Cloud

Vlocity Insurance & Financial Services delivers a complete digital insurance platform on Financial Services Cloud, including quoting, policy administration, claims management and digital portals… READ MORE

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Vlocity Announces New Omnichannel BPM Tool

Vlocity Announces New “Clicks not Code” Omnichannel BPM Tools: Vlocity OmniScript™

Vlocity OmniScript is an enterprise-class, cloud-native and fully declarative form and process building technology available to any Salesforce and Vlocity customer. Vlocity OmniScript for Lightning Flow is a Flow Action that delivers the visual and interactive power of Flow Lightning Components, all without the need for custom development… READ MORE

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Digging Into Three UK's Transformation

Digging Deeper Into Three UK's Transformation Program with Vlocity and Salesforce

Three UK has selected several new suppliers for its new IT stack, including Matrixx Software Inc., Vlocity Inc., Salesforce.com Inc. and CSG International. The company is planning for the new IT systems to go live by mid-2019… READ MORE

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Vlocity Launches Automated and omnichannel Claims Features

Vlocity Launches Automated Claims Features, Offers Carriers Omnichannel Claims Functionality

The launch includes end-to-end management of property and casualty (P&C) insurance claims for policyholders, agents and claims handlers, and enables dynamic, digital claims interactions from any device… READ MORE

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ITA Bridge Award Honors Vlocity Customer

ITA Bridge Award Honors Vlocity Customer

Congratulations to our friends at Allstate for being awarded the 2018 ITA Bridge Award, which honors IT leaders and their business counterparts for collaborating effectively to bridge the gap between technology and business… READ MORE

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Develop These 3 Leadership Skills

Develop These 3 Leadership Skills Before You Really Need To Use Them

Whether you spend it coding, sharpening your design skills, or getting an MBA, the start of your career is a crucial time to develop “hard” skills, that let you get a foot in the door and lead to your first few promotions… READ MORE

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Vlocity Announces Continuous Delivery Solutions By Copado

Vlocity Announces Industry Cloud Continuous Delivery Solutions For Salesforce, Powered By Copado

Vlocity selected Copado for its Salesforce expertise, ability to deliver cleaner and quicker deployments, and demonstrated success in overcoming the challenges of metadata-driven environments… READ MORE

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Orange taps Salesforce and Vlocity

Orange Taps Salesforce, Vlocity for Digital Transformation Projects

CRM specialist Salesforce and Vlocity, will help the France-based operator to deliver an omnichannel experience for customers and enable staff to sell products and services in a “smarter” way… READ MORE

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TM Forum Digital Architecture Program

Vlocity Embraces TM Forum Open Digital Architecture Program

Aimed at giving service providers a common ‘blueprint’ to replace traditional Operational and Business Support Systems (OSS/BSS) architectures with software-defined operations… READ MORE

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10 Questions with David Schmaier

The Platform Chronicles: 10 Questions with David Schmaier, Vlocity Founder and CEO

Read into the most innovative partners that have developed applications on the Salesforce platform. We focus on David Schmaier and Vlocity’s dramatic growth that’s been fueled by building exclusively on the Salesforce platform… READ MORE

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Vlocity Mix Cloud Ancestry and Secret Blueprints

Vlocity Mix Cloud Ancestry and Secret Blueprints to Build an Insurance Business on Salesforce.com

In a technology market that has experienced a seismic shift towards software as a service running in/on the cloud, Salesforce first defined this move and now dominates it. This week I ventured up the extremely speedy lifts… READ MORE

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Vlocity Featured in New Emergence Maturity Index

Vlocity Featured in New Emergence Maturity Index Highlighting Companies on the Verge

Vlocity has perhaps the most experienced industry leadership of any company when it comes to industry veterans who have skills, experience, and influencer chops, but understand the changes in the world and retool accordingly… READ MORE

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Dreamforce Winners for 2017

Vlocity Cited as a Dreamforce Winner for 2017

Salesforce was less about big product announcements and more about improving existing capabilities and increasing the ease of customer deployment, training and engagement through the democratisation of Salesforce… READ MORE

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Salesforce Fuels ISV Consultant Businesses

Salesforce Fuels ISV Consultant Businesses with Vlocity

Vlocity CEO and founder David Schmaier exemplifies the innovation ISVs bring to Salesforce. Five years ago, there weren’t vertical industry apps for Salesforce; now there are… READ MORE

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Accenture and Vlocity Expand Partnership

Accenture, Vlocity Expand Partnership for Cloud Packages on Salesforce

The most important involved an expanded strategic alliance with Vlocity, an industry cloud provider that features omnichannel and industry-specific cloud and mobile solutions on the Salesforce Customer Success Platform… READ MORE

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Salesforce Goes into Dreamforce Highlighting Vlocity

Salesforce Goes into Dreamforce Ready to Highlight Vlocity

Selling many more seats will require teaming up with partners like Vlocity and nCino to provide running systems for the financial industry that are based on the Salesforce platform. READ MORE

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Salesforce's IoT Strategy

Vlocity Extends Salesforce's IoT Strategy with Expertise in Critical Processes

Given the state of the early IoT market, it makes good sense to go with an app development strategy. Read More…

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Salesforce Gets Granular

Vlocity Helps Salesforce to Get Granular in the Financial Services Industry

Vlocity provides intelligent agent and omnichannel services for financial services and insurance. Read More…

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Vlocity Launches Vella

Vlocity Launches Virtual Insurance Agent “Vella”

Vella was created using Vlocity’s deep industry functionality and microservices architecture. Read More…

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Day 2 of InsureTech Connect 2017

Vella, a Virtual Insurance Agent from Vlocity Featured During Day 2 of InsureTech Connect 2017

If you think you’ve heard all there is about tech-driven innovation in insurance, think again… READ MORE

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Vlocity a Next-Gen Industry Disruptor

Forbes Names Vlocity As A Next-Gen Disruptor in Sales and Customer Management

This year, almost 70% of these high-growth companies are concentrated in just five industries: fintech, healthcare and biotech, “new space,” data and analytics, and logistics… READ MORE

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Vlocity And Its Role Helping Salesforces 20B Target

Vlocity and its Role in Helping Salesforce’s $20B Target

Anyone around the industry for awhile will remember a time before the cloud. It seems only yesterday that arguably the two players most involved in creating the “cloud” industry, Amazon Web Services and Salesforce, didn’t exist… READ MORE

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Telia Adds Vlocity to Speed its Digital Transformation

Telia Finland Adds Vlocity to Speed its Digital Transformation

Telia Finland taps Vlocity + Salesforce to speed up its digital transformation. Read More…

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Bluewolf Taps Einstein & Watson to Bring AI to Telecoms

Bluewolf Taps Einstein, Watson, Vlocity & Salesforce to Bring AI to Telecoms

Bluewolf has brought together IBM Watson APIs, Vlocity and Salesforce Einstein to help CSPs connect customer experience. Read more…

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'Augmented Intelligence' by Bluewolf with Vlocity+Salesforce

'Augmented Intelligence' by Bluewolf with Vlocity+Salesforce

According to Bluewolf — a Salesforce partner that focuses on enterprise mobility and cloud services that has worked with telcos including Vodafone Australia, T-Mobile, and TELUS Communications… READ MORE

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AI Meets Enterprise Collaboration

The Future of Artificial Intelligence and Enterprise Collaboration Systems According to Vlocity Chief Marketing and Alliance Officer, Rip Gerber

Now, organizations may finally be able to turn that promise into tangible results, thanks to recent advancements from major players like Microsoft, Salesforce and Oracle in folding AI into their enterprise collaboration tools… READ MORE

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Moving BSS to the Cloud

TM Forum Article: Moving BSS to the Cloud

The challenges of moving business support system (BSS) to the cloud is nicely summed up by a VP at one BSS supplier we interviewed for our latest research… READ MORE

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Industry-specific CRM Systems On the Rise

Vlocity is One of TechTarget's Industry-specific CRM Systems On the Rise

Several industry-specific CRM companies are working to make customer relationship management easier for vertical markets that have built-in intricacies that would be difficult for a horizontal CRM system to manage… READ MORE

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Intriguing New Product Vlocity Communications Retail

Vlocity Communications Retail is Network World's Intriguing New Product

Vlocity Communications Retail, built natively on the Salesforce Platform, equips Communications Service Providers with omnichannel apps needed to deliver a seamless customer experience across retail… READ MORE

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Vlocity Launches Omnichannel Retail Apps for Communications

Vlocity Launches Omnichannel Retail Apps for Communications Service Providers

Vlocity has released Vlocity Communications Retail, a set of omnichannel apps for telco service providers. Built natively & additively on the Salesforce.com platform, includes customer-facing & retail associate-facing apps… READ MORE

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Vlocity is a Thought Leader in the Insurance Cloud

Vlocity: The Thought Leader in the Insurance Cloud

The Vlocity apps on Salesforce add value to the user through a much faster time to market, a lower total cost of ownership, and the agility of a product that stays in sync with Salesforce all the way through… READ MORE

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Transforming the customer experience at Sky Italia

Transforming the Customer Experience at Sky Italia with Vlocity and Salesforce

A division of Sky PLC, Sky Italia is the leading provider of pay TV in Italy, and serves more than 13 million viewers. Our company is widely recognized as an industry leader and an innovator in both content and content delivery… READ MORE

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Big Data Industry Predictions for 2017

Vlocity's Chief Architect, J.J. Jakubik Offers Predictions on Big Data for 2017

“Despite the hype and promise of big data and AI, few clear examples exist today where these technologies impact our lives on a daily basis… READ MORE

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Domenico Scarpa Joins Vlocity

Domenico Scarpa to Lead Vlocity Communications & Media Sales in Italy

“My goal for Italy is to ensure the success of Italian customers who have chosen Vlocity such as Fastweb and Sky Italia.” Read more…

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Salesforce COO On Vlocity and Dreamforce

Salesforce’s COO Keith Block Weighs in on Vlocity and Dreamforce

We want to have an ecosystem where there’s room for everyone. If we look at our vertical industries focus, we have created clouds in Financial Services and in Healthcare, the two biggest sectors for us… READ MORE

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Sky Saves With Move From Siebel to Salesforce and Vlocity

Sky Italia saves €1.8m with move from Siebel to Salesforce and Vlocity

Gabriele Scarponi, CIO at Sky Italia, speaks on Vlocity implementation project at Dreamforce. Read More…

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Vlocity is On the Veeva Path

Vlocity is the Fastest Growing Software Company on the Salesforce AppExchange

The influence of vertical software specialists like Vlocity is significant, and migration to cloud computing is strengthening their resolve.

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Telus Updates Legacy to Get Single View of Customer

TELUS looks to Vlocity and Salesforce to Update Legacy and Get Single View of the Customer

Telco Telus calls on Vlocity and Salesforce to digitally transform into one simple interface.

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Vlocity Raised $50 million in a Funding Round

Vlocity Raised $50 million in a Funding Round

Vlocity is the first company we’ve seen that has combined a deep domain expertise in industry-specific CRM. Read more…

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Vlocity Raises $50M for International Push

Salesforce-based Cloud Software Company Vlocity Raises $50M for International Push

Vlocity raised $50 million on Tuesday to expand internationally. Read more…

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Vlocity Slurps Up Cash to Become the Next Veeva

Vlocity Slurps Up Cash to Become the Next Veeva

Vlocity is touted by many as being the company that could launch the next Veeva. Read more…

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Sutter Hill Leads $50 Million Funding of Vlocity

Sutter Hill Leads $50 Million Funding of Vlocity

Vlocity, which previously raised a $42.8 million Series A round in April 2015 led by Salesforce, has now raised $92.8 million in funding. Read more…

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Salesforce Ventures-backed Vlocity Raises $50 Million

Salesforce Ventures-backed Cloud Company Vlocity Raises $50 million

Industry cloud startup Vlocity has raised $50 million in funding led by Salesforce Ventures and Sutter Hill Ventures. Read more…

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Vlocity Raises $50M for Industry Specific Software

Vlocity Raises $50M for Industry Specific Software on Salesforce Platform

Vlocity has raised $50 million led by Sutter Hill Ventures and Salesforce Ventures. Read more…

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Former Siebel Execs Tackle Industry-Specific Cloud Apps

Vlocity's Former Siebel Execs Tackle Industry-Specific Cloud Apps

The lead investors is Sutter Hill Ventures. Also participating in the round are Salesforce Venture along with Accenture, one of Vlocity’s most successful installers, and New York Life Insurance Co., a high-profile customer… READ MORE

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Vlocity Selected by Enterprise Apps

Vlocity Selected by Enterprise Apps Today as Solution to Boost CRM Performance

Vlocity is a solution for Salesforce.com users who need industry-specific functionality and processes. Read more…

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CRM and AI Technologies

Vlocity CEO David Schmaier Discusses the Future of CRM and AI Technologies

The growth is spurred by customers’ increased comfort in the security of cloud-based services, according to David Schmaier, CEO of Vlocity Inc., based in San Francisco. Schmaier has worked with CRM systems for nearly 30 years… READ MORE

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vlocity-product-of-the-week

Vlocity Communications Cloud Summer '16 Featured as a New Product of the Week by Network World

Vlocity delivers new innovations three or more times a year and makes them available to customers at no additional charge. Read more…

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cellcom-crm-bss

Cellcom Israel Has Entered into Agreements with Vlocity and Salesforce for the Provisioning of Cloud-based CRM and BSS

Cellcom selected Vlocity Communications and applications from Salesforce to replace its existing CRM system.  Vlocity anticipates that the deployment of its solution with Salesforce Service Cloud… READ MORE

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cellcom turns to vlocity

Cellcom Turns to Vlocity & Salesforce for Its Latest CRM Strategy

Vlocity CEO and founder David Schmaier reckons 80% of operators globally will use cloud BSS in the next ten years. Read more…

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vlocity communications bss for telcos

Vlocity Communications Delivers Next-Generation BSS in the Cloud

Vlocity announced the general availability of its 12th product release, Vlocity Communications Summer ’16, now available on the Salesforce AppExchange… READ MORE

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vlocity and salesforce join cellcom

Cellcom Israel Selects Vlocity and Salesforce to Lead Its B2B & B2C Digital Transformation

Vlocity has announced that Cellcom Israel, a cellular operator in Israel, has selected Vlocity and Salesforce for an advanced cloud-based CRM and BSS solution… READ MORE

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Executive Q&A

MarTech Advisor Executive Q&A: David Schmaier, Vlocity

Vlocity’s David Schmaier shares his experiences as a CRM veteran, his thoughts for the future of the industry and Vlocity’s major role. Read more…

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Government-HHS-Case-Management

Salesforce Launches Government HHS Case Management with Vlocity Public Sector

Client-centric, case management platform for Health and Human Service agencies. Read more…

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Vlocity Delivers to Telecoms

Vlocity and Salesforce Deliver Industry Cloud Apps to Telecoms

Vlocity…told CRN that Salesforce and its partners have effectively taken the core CRM applications…and extended them. Read more…

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Targeting of CSPs

Vlocity Advances Salesforce's Targeting of CSPs

A prime example is the recently announced partnership between OSS/BSS player Matrixx Software Inc. and Vlocity…Read more…

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Future of CRM

Vlocity Making the Future of CRM Today's Reality

…companies are increasingly realizing that they benefit from using industry-specific CRM solutions like Veeva, Vlocity and OpenGov… Read more…

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Salesforce HHS Case Managment

Vlocity Powers the Salesforce HHS Case Management Application

The application embeds…Vlocity’s purpose-built data model and business processes designed specifically to meet the needs of HHS agencies. Read more…

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Fave Raves

Vlocity ​Featured in Network World “Fave Raves”

Salesforce Chatter enables Vlocity employees to communicate at the speed of social, sharing ideas and insights. Fuad Rashid, VP of Engineering, Vlocity considers Chatter a favorite… READ MORE

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Entrepreneurial Best Practices

Vlocity CEO David Schmaier Shares ​Insights on the Industry Cloud

Vlocity CEO David Schmaier discusses the market opportunity that drove the company’s creation, the industry cloud and entrepreneurial best practices. Read more…

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Strategic Partnership with Matrixx

Vlocity​ Empowers Telcos with Go Digital™

This year could be a game-changing one for Matrixx following its important tie-up in January with Vlocity Inc., a cloud software company. Read more…

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Accelerating Time to Market

Vlocity is Accelerating Time-to-Market for Communications Service Providers

The latest Vlocity product release includes new capabilities that help CSPs get new products and offers to market faster. Read more…

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Offering Industry-Specific CRM

Vlocity Takes on Big New Customers by Offering Industry-Specific CRM

CRM developers such as Veeva, Vlocity, OpenGov take on big new customers with Tailored Industry Solutions. Read more…

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Time Has Come

Vlocity Industry Cloud Apps, an Idea Whose Time Has Come

Vertical CRM is Based on Cloud Concepts, and Vlocity and Salesforce Base their Offerings on the Salesforce1 Platform. Read more…

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Toronto WoodGreen Project

City of Toronto Works with Vlocity to Develop an App to Assist Syrian Refugees

Based on an application built by Vlocity, H.O.M.E. allows donors to help Syrian refugees arriving in Toronto.

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Vertical CRM

Vertical CRM: First Veeva and then Vlocity

Vlocity Industry Cloud apps deliver deep vertical capabilities across key markets. Read more…

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Customer Journey

Vlocity CEO: Intelligent CRM Evolving to Focus on Customer Journey and Personalized Interactions

Vlocity CEO: Intelligent CRM evolving beyond sales funnel to focus on customer journey and personalized interactions. Read more…

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Industry Cloud Rising

Vlocity 2016 Predictions: Industry Cloud Rising

In 2016, we anticipate there will be far greater demand for Industry Cloud apps built on the world’s best cloud platforms. Read more…

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2016 CRM Predictions

In 2016, CRM Software will be Industry-Specific

In 2016, new technologies will find ways to utilize customer information to improve workflows and customer engagement in CRM.

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Evolution Toward Industry Cloud

Natural Evolution Toward the Industry Cloud

Salesforce invests in Vlocity Industry Cloud and analytics resulting in substantial revenue growth… Read more

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CIO CRM Predictions

6 CRM predictions for 2016

Industry cloud, social CRM, cloud CRM, and mobile CRM predictions and trends for 2016… Read more

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Sky Italia Modernizes

Sky Italia Modernizes CRM to Transform Omnichannel Experience

Through a dynamite partnership between Vlocity and Salesforce, Sky Italia gradually excelled through the daunting transition… Read more

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Hargarten Business Times

Tim Hargarten Joins as Vlocity Advisory Board Member

Hargarten joins as new advisory board member of the recently-launched Vlocity Health Insurance, which enables health insurers, employee benefits providers… READ MORE

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Cloud Sherpas Acquisition

Why did Accenture buy Cloud Sherpas?

Analysis: The inside track on the Accenture acquisition of the Salesforce and Google partner from Sajdeep Raj, Accenture and David Northington, MD Cloud Sherpas.

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Wearables Revolutionize Workplace

How Wearables Will Revolutionize The Workplace

We’ve been hearing a lot of buzz around how wearables will continue to enhance our everyday lives. From steps and calories, to sleep and diet, wearables are starting to show their influence on our personal lives… READ MORE

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Can Salesforce Seize the Day

Livin' the Dreamforce 2015: Can Salesforce Seize the Day?

First, for years, Salesforce, despite all its pronouncements, lagged severely behind when it came to verticalization. Their partners were very good at it – lucky for the mother ship… READ MORE

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Dreamforce Takeaway

A Dreamforce Takeaway

Vlocity is close to the Veeva model and for good reasons. Many of the founders of Veeva started at Siebel where they worked on vertical market solutions.

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Enterprise Verticals

Going for the Enterprise Verticals with Vlocity

Block gave some more detail about how he intends to achieve $10 billion worth of revenue. Read More…

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Wave Analytics

Salesforce Expands Wave Analytics Platform Capabilities

Salesforce tries to inject more analytics into customers’ operations as they use CRM data and third-party applications.

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Cloud Computing

Thought Leaders in Cloud Computing: David Schmaier, CEO of Vlocity

Excellent discussion on the future of enterprise software. Read More…

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Biggest Industry Cloud

Vlocity Aims to be the Biggest Industry Cloud of All

Vlocity already has won enterprise customers in four verticals in its quest to become the biggest industry cloud vendor of all. Read More…

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Watch App

Salesforce Apps From the Wrist

Vlocity wear for communications and media app at an event announcing new workforce productivity apps for the Apple Watch at Salesforce.

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Salesforce Apple Watch

Salesforce Apps Justify Apple Watch

Wondering whether or not you can write off an Apple Watch as a business expense?  Salesforce has already made the wrist-worn device central to its wearables strategy… READ MORE

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Vlocity Is Supercharging The Veeva Model

Vlocity Is Supercharging The Veeva Model

Vlocity recently snagged $42.8 million from Salesforce Ventures and Accenture. With the money, Vlocity can accelerate growth. Read more…

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Wolters Kluwer UK

Wolters Kluwer UK Selects Vlocity Insurance to Enhance Online Customer Experience

Wolters Kluwer UK Selects Vlocity Insurance to Enhance Online Customer Experience

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Cloud Companies to Watch

8 Cloud Companies to Watch Following MONSTER Funding Week

Vlocity has a rich history in business software, with its executives roots at companies such as Oracle and Siebel… READ MORE

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