Vlocity's Strategic Partnership with Matrixx Has Empowered the Telco Company with Omnichannel CRM Capabilities, Empowering Prospective Customer Conversations
Iain Morris, "Matrixx Raises $5M From New Customer PLDT," @Light_Reading
The partnership between Vlocity and Matrixx in January has strengthened the current prospective customer conversations that Matrixx is having, with around 50% of the talks focusing on the service the two companies developed, Go Digital. Go Digital has impressed companies looking to engage with Matrixx, as it has enabled the telco company's services with omnichannel CRM capabilities. Service providers using the application, like Telstra, have experienced huge benefits, including a 5% increase in average revenue per user.