Vella: Virtual Insurance Agent

Deliver the next generation of personalized insurance directly from the cloud

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Overview

Millennials and other digital natives are poised to become the largest segment of insurance buyers in the near future and are sure to challenge the industry’s traditional distribution and service channels. Vlocity’s Vella product, you can deliver the next generation of personalized insurance directly from the cloud. Vella can be completely re-styled and configured to meet your own brand and customer preferences.

  • Conversational UI
  • On-Demand Coverage
  • Connected Smart Home Protection
  • Guided Service and Claims Transactions

Key Features

  • Virtual Agent Chatbot
  • Cloud Based Rating
  • Real-Time Alerts and Recommendations
  • Guided FNOL and Auto Adjudication
  • Guided Service Transactions
  • Risk Profile and Coverage Gap Assessment
  • Salesforce IoT Integration for Home Risk Monitoring and Vehicle Telematics
  • Salesforce Einstein Sentiment API to Measure Real-time User Sentiment
  • MapAnything Platform Integration for Vehicle Telematics

See Vella in Action

Vlocity Leverages Salesforce IoT to Offer a Modern and Consumer-friendly Approach to Personalized Insurance

Unleashing Digital Transformation

with Vlocity and Salesforce

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