TELUS Case Study

Likelihood to Recommend: How Vlocity Won Over North America’s Best Performing Telco

Download Case Study

ACCES Employment Case Study

How Toronto’s Preeminent Not-for-Profit in the Employment Services Sector is Modernizing the Client Experience with Vlocity

Download Case Study

Sky Italia Customer Video

Delivering Omnichannel Customer Experiences through Communications-specific Cloud Apps

Watch Video

Vlocity in the Insurance Contact Center

Modernizing the Digital Experience for Your Call Center Representatives

View Series

Industry Cloud Resources

The Latest Downloadable Content in Digital and Omnichannel Transformation.

Vlocity has documented and presented hundreds of case studies, customer success journeys, digital technology overviews and "how to" instructional sessions...all to help you drive maximum value from your Salesforce agenda and digital transformation projects.  Click below for access to videos, analyst reports, case studies, webinars, ROI studies, technology summaries and more.

Rip Gerber

Ethan Duff

Sorry, there are no resources for your selected filter

Please and try again.
Comms & Media – Fall '18 Release
NEW

Comms & Media – Fall '18 Release

Webinar covering the Vlocity Communications Fall '18 Release

View Webinar
Comms & Media - Summer ‘18 – Part I

Comms & Media - Summer ‘18 – Part I

Webinar for Vlocity Communications products for Summer 2018

View Webinar
Comms & Media - Summer ‘18 – Part II

Comms & Media - Summer ‘18 – Part II

Webinar on Vlocity Communications Products of Summer 2018

View Webinar
Comms & Media – Winter '18 Release
NEW

Comms & Media – Winter '18 Release

Webinar covering the Vlocity Communications Winter '18 Release

View Webinar
Comms & Media - Summer ‘17 – Part I

Comms & Media - Summer ‘17 – Part I

Webinar for Vlocity Communications products for Summer 2017

View Webinar
Comms & Media - Summer ‘17 – Part II

Comms & Media - Summer ‘17 – Part II

Webinar on Vlocity Communications Products of Summer 2017

View Webinar
Telia Digital Transformation
NEW

Telia Digital Transformation

Telia Best Practices for Customer Experience Transformation

Watch Video
TELUS: Customers First with B2B Service
NEW

TELUS: Customers First with B2B Service

Putting Customers First with Omnichannel Customer Service

Watch Video
Synergy From Mergers and Acquisitions
NEW

Synergy From Mergers and Acquisitions

Creating Synergy From Mergers and Acquisitions at Cox Automotive

Watch Video
Telia: Achieving Digital Transformation
NEW

Telia: Achieving Digital Transformation

Achieving Digital Transformation with Cloud-Native BSS

Watch Video
T-Mobile: Make Experience Your Business

T-Mobile: Make Experience Your Business

Dreamforce Session Video on Making Experience Your Business

Watch Video
Sky Italia Webinar

Sky Italia Webinar

Vlocity and Sky Italia Webinar on Transforming the Omnichannel Experience

Watch Video
Sky-TELUS DF Session

Sky-TELUS DF Session

Sky and TELUS Dreamforce 2016 Session Discussing Vlocity

Watch Video
Comms Product Brief

Comms Product Brief

Communications & Media Product Brief

Download
CLM Solution Brief

CLM Solution Brief

Communications Solution Brief on Contract Management

Download
Order Management Solution Brief

Order Management Solution Brief

Communications Solution Brief on Order Management

Download
Retail Solution Brief

Retail Solution Brief

Communications Solution Brief on Retail

Download
Sky Italia Case Study

Sky Italia Case Study

In-Depth Case Study of Vlocity in Sky Italia

Download
TELUS Case Study

TELUS Case Study

In-Depth Case Study of Vlocity in TELUS

Download
Analysys Mason Vlocity Profile

Analysys Mason Vlocity Profile

Profile of Vlocity by Analsys Mason

Download
Comms Launches Retail: Press Release

Comms Launches Retail: Press Release

Press Release on the Communications Retail Product Launch

Download
Cellcom Selects Vlocity: Press Release

Cellcom Selects Vlocity: Press Release

Press Release on Cellcom Selecting Vlocity

Download
Go Digital Product Brief

Go Digital Product Brief

Communications Product Brief on Go Digital

Download
Go Digital eBook

Go Digital eBook

Vlocity eBook for Go Digital Communications

Download
Vlocity Insurance at DIA Amsterdam 2018

Vlocity Insurance at DIA Amsterdam 2018

Raja Singh presents the Vlocity Vella App at DIA Amsterdam 2018

Watch Video
Vlocity @ DIA Munich

Vlocity @ DIA Munich

Raja presents the Vella app to DIA Munich 2017

Watch Video
Azur Insurance Underwriting Webinar
NEW

Azur Insurance Underwriting Webinar

Building an Insurance Business in the Cloud

View Webinar
Vlocity Insurance Summer '18
NEW

Vlocity Insurance Summer '18

Webinar covering new features in Vlocity Insurance Summer '18

View Webinar
Digital Insurance Spring '18

Digital Insurance Spring '18

Vlocity Insurance & Financial Services Spring ‘18 Product Release Webinar

View Webinar
Digital Insurance Winter '18

Digital Insurance Winter '18

Webinar about Vlocity's Digital Insurance Winter '18 Release

Watch Webinar
Vlocity Digital Insurance Summer '17

Vlocity Digital Insurance Summer '17

Webinar on the latest updates for Vlocity Digital Insurance for Summer '17

Watch Webinar
Leverage Technology To Serve

Leverage Technology To Serve

How Farmers Insurance® Is Leveraging Technology To Better Serve Customers

Watch Video
Redefining the Sales Experience

Redefining the Sales Experience

New York Life Redefines the Sales Experience with Deloitte Digital and Vlocity

Watch Video
Delivering at Scale in Financial Services

Delivering at Scale in Financial Services

Deliver at Scale in Financial Services with Automation and Lightning Communities

Watch Video
How Large Insurers Stay Agile At Scale

How Large Insurers Stay Agile At Scale

InsurTech: How Large Insurers Stay Agile At Scale

Watch Video
Vlocity & Salesforce DIA 2017 Session

Vlocity & Salesforce DIA 2017 Session

Vlocity Insurance SVP and GM, Raja Singh, presents at the 2017 DIA Conference

Watch Video
Azur-Vlocity DIA 2017 Session

Azur-Vlocity DIA 2017 Session

Vlocity featured in the Azur 2017 Speaker Session

Watch Video
Contact Center Solution Brief
NEW

Contact Center Solution Brief

Insurance & Financial Services Solution Brief on the Contact Center

Download
Digital Claims Solution Brief
NEW

Digital Claims Solution Brief

Vlocity Insurance Digital Claims Solution Brief

Download
Omnichannel Service Solution Brief

Omnichannel Service Solution Brief

Vlocity Insurance OmniChannel Solution Brief

Download
Channel Manager Solution Brief

Channel Manager Solution Brief

Vlocity Insurance Channel Manager Solution Brief

Download
Broker Channel Solution Brief

Broker Channel Solution Brief

Vlocity Insurance Broker Channel Solution Brief for Public or Enablement Use

Download
Intelligent Agent Solution Brief

Intelligent Agent Solution Brief

Insurance Intelligent Agent Solution Brief for Public and Enablement Use

Download
Quote, Rate, and Apply Solution Brief

Quote, Rate, and Apply Solution Brief

Solution Brief on Digital Quote, Rate, and Apply for Public and Enablement Use

Download
CLM Solution Brief

CLM Solution Brief

Insurance Solution Brief on Contract Lifecycle Management for Public and Enablement Use

Download
ABD Case Study

ABD Case Study

In-Depth Case Study of Vlocity in ABD

Download
NN Select Vlocity Press Release

NN Select Vlocity Press Release

Vlocity Insurance Press Release on Nationale Nederlanden

Download
N.Y. Life Selects Vlocity: Press Release

N.Y. Life Selects Vlocity: Press Release

Press Release on New York Life's Selection of Vlocity

Download
Modernizing Insurance Contact Centers

Modernizing Insurance Contact Centers

Modernizing Health Insurance Contact Centers with Clicks, Not Code

Watch Video
Modernizing Insurance Buying

Modernizing Insurance Buying

Shop Like A Millennial: Modernizing The Health Insurance Buying Experience

Watch Video
Vlocity Benefits Underwriting Webinar

Vlocity Benefits Underwriting Webinar

Introducing Vlocity Benefits Underwriting - Rule Automation and Faster Quotes

View Webinar
Small Group Quoting Solution Webinar

Small Group Quoting Solution Webinar

How to Implement a World Class Small Group Quoting Solution

View Webinar
Vlocity Health – Summer ‘18 Release

Vlocity Health – Summer ‘18 Release

Vlocity Health Summer ‘18 Product Release Webinar

View Webinar
Vlocity Health – Spring ‘18 Release
NEW

Vlocity Health – Spring ‘18 Release

Vlocity Health Spring ‘18 Product Release Webinar

View Webinar
Vlocity Health – Winter '18 Release

Vlocity Health – Winter '18 Release

Webinar covering the Vlocity Health Winter '18 Release

View Webinar
Small Health Plans Digital Transformation

Small Health Plans Digital Transformation

Indiana University Webinar on Digital Transformation

Watch Video
Vlocity Health Cloud Innovation Brief
NEW

Vlocity Health Cloud Innovation Brief

Health Cloud Integration to Manage Entire Customer Journey

Download
Small Group Sales Solution
NEW

Small Group Sales Solution

Vlocity Solution Brief for Small Group Sales

Download
Medicare Advantage Sales Solution
NEW

Medicare Advantage Sales Solution

Vlocity Health Solution Brief on Medicare Advantage Sales

Download
Benefits Underwriting Solution Brief
NEW

Benefits Underwriting Solution Brief

Vlocity Health Solution Brief on Underwriting

Download
Group Business Solution Brief
NEW

Group Business Solution Brief

Vlocity Health Solution Brief on Group Business

Download
Network Management Solution Brief

Network Management Solution Brief

Vlocity Health Solution Brief on Network Management

Download
CLM Solution Brief

CLM Solution Brief

Vlocity Health Solution Brief on Contract Lifecycle Management

Download
Benefits Management Solution Brief

Benefits Management Solution Brief

Vlocity Health Solution Brief on Benefits Management

Download
Benefit Catalog Solution Brief

Benefit Catalog Solution Brief

Vlocity Health Solution Brief on Benefit Catalog Management

Download
Contact Center Solution Brief

Contact Center Solution Brief

Vlocity Health Solution Brief on the Contact Center

Download
Process Library Solution Brief

Process Library Solution Brief

Vlocity Health Solution Brief on the Process Library

Download
Benefits Marketplace

Benefits Marketplace

Vlocity Health Solution Brief on Benefits Marketplace

Download
Onboarding Solution Brief

Onboarding Solution Brief

Vlocity Health Solution Brief on Onboarding for Public and Enablement Use

Download
Benefits Renewals Solution Brief
NEW

Benefits Renewals Solution Brief

Vlocity Health Solution Brief on Renewals for Public and Enablement Use

Download
Support Solution Brief

Support Solution Brief

Vlocity Health Solution Brief on Support

Download
Channel Management Solution Brief
NEW

Channel Management Solution Brief

Vlocity Health Channel Management Solution Brief for Public or Enablement Use

Download
Network Management Solution Brief
NEW

Network Management Solution Brief

Dental Insurance Solution Brief on Network Management

Download
Vlocity Dental Insurance Product Brief

Vlocity Dental Insurance Product Brief

Product Brief for Vlocity Dental Insurance

Download
Vlocity Case Study for Delta Dental

Vlocity Case Study for Delta Dental

Vlocity Case Study for Delta Dental of Wisconsin

Download
Vlocity Government Winter '18

Vlocity Government Winter '18

Vlocity Government - Winter '18 Product Update Webinar

View Webinar
Vlocity Government Spring '17

Vlocity Government Spring '17

Webinar on the latest Vlocity Government products for Spring '17

Watch Webinar
Process Library Solution Brief

Process Library Solution Brief

Government Process Library Solution Brief

Download
Government Case Connect

Government Case Connect

Video Webinar of Vlocity & Salesforce on Government Case Connect

Watch Video
Government Product Brief

Government Product Brief

Vlocity Government CRM Product Brief

Download
Contact Center Solution Brief

Contact Center Solution Brief

Government Contact Center Solution Brief for Public or Enablement Use

Download
Housing Program Admin

Housing Program Admin

Housing Program Administration Solution Brief for Public or Enablement Use

Download
ACCES Employment Webinar

ACCES Employment Webinar

Keys to a Modern Digital Job Seeker

View Webinar
Government White Paper

Government White Paper

White Paper Report for Vlocity Government

Download
ACCES Employment Deploys Vlocity

ACCES Employment Deploys Vlocity

Vlocity Press Release on ACCES Employment

Download
Vlocity-Powered H.O.M.E: Press Release

Vlocity-Powered H.O.M.E: Press Release

Press Release on Vlocity Winning the ICM Award

Press Release
Future-Proofing Health & Human Services

Future-Proofing Health & Human Services

Q&A with Dan Isreal about Vlocity Case Management Solutions

Download
Vlocity Energy & Utilities Overview
NEW

Vlocity Energy & Utilities Overview

Delivering Next-Generation Customer-Centric Energy Products and Service From the Cloud.

Watch Video
Podo Commercial

Podo Commercial

Video of Vlocity Software Featured in a Podo Commercial

Watch Video
Energy & Utilities Product Brief

Energy & Utilities Product Brief

Energy & Utilities Product Brief

Download
Energy & Utilities Solution Brief

Energy & Utilities Solution Brief

Energy & Utilities Solution Brief for Public and Enablement Use

Download
Enable DevOps with Vlocity Webinar

Enable DevOps with Vlocity Webinar

Webinar on How to enable your DevOps with Vlocity

View Webinar
Microservice Architectures

Microservice Architectures

Microservice Architectures with Sales and Service Cloud

Watch Video
Guided Interaction Platform

Guided Interaction Platform

Video Demo of Vlocity's Guided Interaction Platform

Watch Video
Vlocity Mobile Product Brief

Vlocity Mobile Product Brief

Product Brief of Vlocity's Mobile Solution Public or Enablement Use

Download
DataRaptor Product Brief

DataRaptor Product Brief

Product Brief of Vlocity's DataRaptor for Public or Enablement Use

Download
OmniScript Product Brief

OmniScript Product Brief

Product Brief of Vlocity's OmniScript for Public or Enablement Use

Download
Vlocity Core Values

Vlocity Core Values

Values to uphold while representing Vlocity

Download
Ovum on the Radar: Analyst Research

Ovum on the Radar: Analyst Research

Ovum Analyst Research Report

Download
Nucleus Research: Verticalization Win

Nucleus Research: Verticalization Win

Nucleus Analyst Research Report

Download
Vlocity VIP Program Guide
NEW

Vlocity VIP Program Guide

Program Guide for Vlocity Alliances VIP Program

Download
Industry Partner Program Launch Webinar

Industry Partner Program Launch Webinar

Vlocity VIP Program Launch Webinar

View Webinar
Enablement & Certification Webinar

Enablement & Certification Webinar

Webinar introduction to Vlocity’s partner ecosystem

View Webinar
Vlocity at Dreamforce 2017

Vlocity at Dreamforce 2017

Re-Cap Video of Vlocity at Dreamforce 2017

Watch Video
David Schmaier Keynote @ Dreamforce

David Schmaier Keynote @ Dreamforce

David Schmaier On Stage in the Dreamforce 2017 AppExchange ISV Keynote

Watch Video
Forbes Cloud 100 Award Press Release

Forbes Cloud 100 Award Press Release

Vlocity Press Release Announcing the Forbes 100 Top Cloud Companies

Download
Vlocity Funding Press Release

Vlocity Funding Press Release

Press Release on the latest Vlocity Funding

Download
Computerworld Best Places to Work

Computerworld Best Places to Work

Press Release on Vlocity Winning Computerworld's Best Workplace Award

Download